Telehealth Training & Technology Resources During COVID-19

On 3/30/20, The US DHHS announced relaxation of HIPAA rules for videoconference (link below). BHAC still recommends the conservative route where possible: using a HIPAA compliant version along with a Business Associate Agreement (BAA). However, in situations where that isn't possible, when systems are down or causing problems, or if the client is having difficulties, the US DHHS announcement allows for other popular platforms such as FaceTime and Google Hangouts. PLEASE READ THE DOCUMENT as it would be important to document in your client record/note the "good faith provision" for using whatever platform you are using if it isn't HIPAA compliant. The link also details what you should NOT use, such as public facing platforms.